Folks from the HVAC service company sent out a technician at noon. He looked at the problem, then called his boss, who came out a.s.a.p. (while the tech went on to his next call). The boss looked at the situation and called yet another technician to look at specific things he found. So, in all, 2 techs and one boss responded. I can't fault the response level (after the initial service, perhaps).
Progress.
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